Challenge — BART needed an intelligent solution to manage their reserved parking program. This included an interface for the public to create accounts, make reservations, manage profiles and setup recurring (subscription) billing.

Outcome — Mortimer Smythe LLC proposed a cloud-hosted, multifaceted solution serving BART riders, Police, Executives and Call Center support. Because of the large volumes of potentially sensitive data required for a BART parking solution to operate in the cloud, and the history of online attacks against BART, Mortimer Smythe LLC implemented a no-touch policy for sensitive data. Not handling any sensitive data through this software alleviates security concerns related to potential data exposure.